Data Breaches and Indian
Outsourcing Firms

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Nasscom, the trade group of the Indian outsourcing industry, says it believes news of recent incidents of fraud is unfairly damaging India's reputation as a highly-skilled, low-cost location. "India is not immune but fraud here is limited," Nasscom said. "Less than 10 cases of security breaches have been reported so far." Neocase, a world leader in customer service solutions, maximizes the productivity and quality of customer support through collaborative offerings including, self service, knowledge management, partner centers and advanced workflows. Download now, the CRM Mastery briefing report on Neocase Software.

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